Tigoni Ebike Tour

 I did a THING!

Woke up bright and early, drove to the end of the world (okay, fine, a few miles shy of THE END of the world) just to ride a bike.

I know what you’re thinking. Kuendesha bike tu?

AHEM.

This was NOT your ordinary bike ride! NOPE! No! Noooooooo!

This was me living out a fantasy!

Where did this fantasy come from, you ask?

Oh, I’m so glad you did.

*Pulls a seat* You’ll want to sit down for this one!

Flashback: Many, many, MANY moons ago, back in campus, we went for this camp. On the itinerary? Bike riding.

I was hyped! Dreamed about it! Saw myself gliding through open roads, yellow tulips swaying in the breeze, wind in my hair, helmet securely on (safety first, folks), and my favorite songs in my ears. Beside me? One of my favorite humans back then.(If you catch the drift *wink*).. Bliss!

Then morning came.

And with it, the dreaded call: “Watu wanajua kuride bike?” Twendeni...

Cue my heart dropping to the floor. Dreams audibly shuttering in my soul!

Mimi? ICE? Did I know how to ride a bike?

If you said yes... WHO are you, and why are you lying to both of us?!

Also. It's didn't help that 'Favorite human' not only knew how to BUT was Darn good at it! NKT!

From THAT day, I’ve been counting down to this moment—when I could finally ride down open roads, tulips or no tulips, wind in my hair (helmet on, obviously), audiobook playing, person or NOT and just... LIVE.

And guess what? I DID IT!

Is every part of my body screaming in utter pain?

If you said no... *points to the FIRE EXIT.*

BUT—is my soul absolutely, positively, unapologetically joyful? You bet it is. WINK.

Oh, and before I go: there’s this proper hidden gem called @Fig&Olive Restaurant where I had the most amazing coffee! This is NOT A coffee POST So I shall NOT Go there- LAkini dreams DO Come True!

Tuseme this year we’re romanticizing life. Because guess what?

IT IS a darn good life.

Tumesema happy New Year Ama Bado?

*Raises glass* To a #Dreamy2025

Brand consistency is a superpower.

It’s the magic that keeps customers coming back, and let me tell you—CJs has it in the BAG! 🛍️ Every single branch I’ve visited delivers the same level of excellence: the service, the smiles, and most importantly, the coffee—consistently amazing.

(Disclaimer: They did NOT pay me to say this. I’m just a coffee enthusiast with opinions!)

Now, here’s the flip side. One of my biggest pet peeves, especially as someone who loves hopping from one coffee shop to another, is the lack of consistency.

The pattern is almost predictable: the first visit is AMAZING. Smiles are free, the food presentation is 5-star, and you leave thinking, “This is it, my new spot!” Yaani, first impressions are immaculate. 👌🏾

But hapa ndio shida huanza. The second visit? Eeeh, not so much. Let me give you an example: Viewpoint (Pale Embu).

My first time there in February was unforgettable! The waitress was a gem—super attentive and sweet. She even ensured my pancakes (okay, crepes) were egg-free, so I could enjoy them worry-free. Presentation? A+! Impeccable. I left thinking, “I’ve found the one.”

Then came visit two... yooo! It was like I’d entered a completely different establishment. After waiting 30 minutes (yep, I timed it), I had to track down a waitress. The interaction went like this:

Me: Can I have pancakes without eggs?

Waitress: Basi hiyo si pancakes

Me: Is it possible to get them made that way?

Waitress (begrudgingly): I’ll ask the chef kama wanaweza.

What I got? Totally different from my first visit. But because I believe in second chances (and third charms), I went back. Let’s just say… charm was nowhere to be found. 😅

This isn’t just about coffee shops, though—it’s a wider issue across industries. Consistency is what keeps your customers coming back. Without it, you risk turning loyal customers into one-time visitors.

So here’s my takeaway: if you want to build a strong brand, make sure the experience is consistently great—not just for first-timers, but for every customer, every time.

Let’s talk about it—how does your business stay consistent? Or have you had a similar “first amazing, second meh” experience? Let’s share stories!